I have been pleased with buying my thread from here. The shipping costs are fair. I only had one time when my shipment was lost, but they promptly sent it out again.

United threadreviews

Great product got just what I expected,no surprises. The only thing that could be better is if the colors shown on the site could be closer to the actual thread, I know it's hard because of so many shades.

United Thread has a rating of 4.7 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. United Thread ranks 151st among Craft Supplies sites.

United threadnear me

Zolia was awesome in handling my needs. I needed hoops immediately and she made sure it happened. Hoops are awesome and working well.

Great experience and, Your customer services folks are great to work with, if something isnt in stock they will reach out to let you know.I have used your company and find the products to be of excellent guality and value. Its great to have a company that offers specials and supplies to the retail businesses.

United threadembroidery supplies

I ordered some product on January 27,2023 it is now February 14,2023 still have not received my product. Causing delay in making product for my customers they did not get their valentines gifts made and I had to refund them their money back. I received a call stating they were out of white 3d puff ok cool fine no worries replace it with black. I emailed asking where my order was they said it was sent out and it's delayed because of whether I know the weather across isn't that bad very disappointing and frustrating not sure if I will return yet.

Madeirathread

Enjoyed getting free shipping on my first order with this company. Shipping cost is a concern to me being a senior citizen. Getting free shipping made my order possible. Otherwise, I probably wouldn't have made the purchase. The young lady I spoke with was very cooperative and friendly. Informed me of the free shipping. I hope the company considers making free shipping available on purchases over $50.00. More affordable to senior citizens that live on a fixed income.

Service was good ordering easy the only issue is my spool of white thread is no good it breaks and shreads on every needle. Nothing else does so i assume just had a bad spool

I ordered some product on January 27,2023 it is now February 14,2023 still have not received my product. Causing delay in making product for my customers they did not get their valentines gifts made and I had to refund them their money back. I received a call stating they were out of white 3d puff ok cool fine no worries replace it with black. I emailed asking where my order was they said it was sent out and it's delayed because of whether I know the weather across isn't that bad very disappointing and frustrating not sure if I will return yet.

When I received my Mighty Hoop it was for the wrong machine. I called and your team handled it very quick and sent the right connectors. My points were not put into my account and my attempts through cusonter service have gone unanswered.

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United threadwholesale

I love ordering from United Thread. They always have the Isacord thtead that I use and in the colors that I need. Shipping is fast and a a very reasonable cost.

Great experience and, Your customer services folks are great to work with, if something isnt in stock they will reach out to let you know.I have used your company and find the products to be of excellent guality and value. Its great to have a company that offers specials and supplies to the retail businesses.

United was good and I'll use again most likely. Ordered several products. Hated that one product delayed caused my whole shipment to delay. I agreed to receive a lesser replacement product and although they told me I yhink price was the same, I felt they should have cut me a break all in all. But they did call me personally to explain what was happening. We'll try again soon. PS...their Isacord thread is priced really well in comparison to others. 5000 meter spools.

I received my order, but was accidentally sent the wrong thread. Still waiting for the correct one so I can send the other back.

I was disappointed with shipping this time. It took two weeks to get from Florida to California and I had to pay shipping. There was no way to track the package from the e-mail they sent to me.