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You can access your test results through the My Tests section in the Candidate Assessment Tool, 48 hours after the test expiry date (you can find this “deadline date” in your email invitation to take the test):

If you have technical difficulties during the test (for example, your computer crashes or you accidentally close your browser window), log back into the system and continue where you left off. Do not delay, because your allotted time for completing the test elapses even while you are logged out of the system.

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Inform the contact who invited you to take the test as soon as possible if you think that accommodation measures could make the test more accessible to you. This information will be kept confidential.

Accommodation measures during testing will be tailored to your situation, and can include reader services, alternative formats, technical support and attendant services.

Note: You will need to use a modern browser like Chrome, Edge, Safari, or Firefox; the Candidate Assessment Tool will not work for older browsers such as Internet Explorer.

Located in the bottom left corner, the Timer counts down your remaining time to take the test. Clicking the minus symbol (-) will hide the timer. Once the timer has started for your official test, it will continue to count down time, even if you close your browser window or computer.

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Depending on the accommodation measures, you may be invited to complete an unsupervised test using the Candidate Assessment Tool. In addition to the options described in the navigating the test environment and accessibility options sections, you may have access to the options below. Please note that these options will only be available if you have requested accommodations, and these have been identified as appropriate measures to make the test more accessible to you.

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Located on the right side of the screen, the Notepad section is where you can make notes for yourself as you go through the test. These notes will not be saved or submitted as part of the test.

Located in the top left corner, the Test Instructions tab displays navigation instructions and information about your test. If you select test instructions during the test, the test timer will still continue to count down.

These results are valid when certain conditions, such as respecting the retest period, are met. For more information on the retest period and test validity, please refer to the test of interest:

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When you’re ready to begin, select "Yes, I want to continue," and click the Start Test button. The timer is in the bottom left corner of the screen and displays your remaining time to complete the test.

Take note of your password and have it readily available on the day you take the test. If you enter the incorrect password more than 4 times, you’ll be automatically locked out of the account for 4 hours; the organization that sent you the test cannot unlock accounts.

If you experience extreme technical difficulties (for example, an extended power outage), refer to the email you received containing the test information and contact the generic email address or contact person as soon as possible.

The Quit Test button is located in the top right corner. Clicking this button at any time will allow you to quit the test without submitting your answers. If you click this button:

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You’ll see the Pause Test button in the middle of the screen, towards the bottom. When you press this button, you’ll be redirected to a window that shows how much time you have left for breaks. You’ll be able to see the time running in your pause bank by viewing the timer box in the middle of the screen.

You’ll see the Resume Test button in the lower-middle part of the screen while the test is paused. When you press this button, a pop-up window will appear. You’ll need to confirm that you want to resume the test by pressing the Resume Test button in the lower right corner of the pop-up window to stop your pause bank timer.

When you click the Start Test button, a pop-up window will appear showing the total duration of the test, including the extra time you’ve been allotted. This time will automatically be added to your test timer when you start your test.

You can customize your view to have your preferred font size and style, and text spacing saved in your profile. You can also use your browser settings to change the zoom resolution and colour for both text and page background. There are 3 ways to change your display preferences.

If you’ve been given time for breaks, a pop-up window will appear indicating that you have a bank of timer pauses when you click the Start Test button. This bank allows you to:

Located in the top right corner, the Français / English buttons allow you to switch the test environment between English and French. This button does not change the language of the test questions.

First, you’ll see a “Welcome” message where you’ll be asked to disable auto-translation in your browser. You’ll need to disable auto-translation to abide by the test’s terms of use.

We want to make sure that you have the support you need to fully demonstrate your abilities. You can customize the testing environment to best meet your needs, including changing display preferences, and requesting accommodation measures.

A column on the left side of your screen with the numbered list of all the questions in the test summarizes the status of the questions:

You can choose to save some of the time to take additional breaks before the end of the test, or let the time run out completely before resuming your test.

You can repeat the process of pausing and resuming the test until your pause bank runs out. Once your bank timer is at 0:00:00, you have no break time left. You will automatically be redirected to your test and the test timer will start to run again.

The Candidate Assessment Tool is an inclusive and accessible platform that can be used by public servants and members of the public to complete Public Service Commission of Canada tests. It’s currently used to administer the following tests:

Located in the top right of the screen, the Display button allows you to change your display preferences, as described in the accessibility options section.

A Public Service Commission assessment specialist will determine the accommodation measures to be provided. If you’ve requested accommodation, you’ll be invited to take the test after being informed about the accommodation measures provided to you.