The rolling dies promise smoother threads and better finish as the threads are formed into shape as opposed cut.

Sometimes, an eCommerce partner ends up asking for a hefty price for the services they provide. This is where you should be the most vigilant. You should research online for the price of the services they provide and verify whether it is viable or not.

Upselling is a crucial marketing strategy you should use to boost sales for your business, no matter if you run a brick-and-mortar shop or an e-commerce store. In fact, upselling reportedly increases revenue by 10-30 percent on average. Moreover, 70 to 95% of revenue is generated through upsells and renewals on average.

Bad weather conditions, traffic, high volume orders, running out-of-stock, customs, etc., are some of the most common reasons for late delivery. Adding to that, “No less than 84% of digital customers are worried about delayed delivery – shows an eCommerce research.”

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However, if you’re in the business of supporting e-commerce brands, you should consider partnering with Helplama. We strive to provide excellent customer service and helpdesk solutions to e-commerce businesses.

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Yes, Saufter offers smart self-service options that are available 24/7 via platforms like Facebook, Instagram, and WhatsApp.

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Also, you must be able to devote equal time to both your eCommerce partner and the software that you’re using for your eCommerce platform.

When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market.

Additionally, you should make a list of all the affordable eCommerce partners that fall under your budget. Then you can compare the shortlisted partners and see which of the partners provides the required services for the least price.

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Your eCommerce partner platform should be able to integrate with all the industry-approved tools and applications required to provide eCommerce services. If not, it might result negatively in the overall growth of your own eCommerce platform.

So, distance should be the least of your concerns while deciding upon your ideal eCommerce partner. Instead, you should focus on the fact that whether their business objectives align with you or not.

Also, see if the eCommerce partner is providing 24/7 support and close monitoring or not. This will tell you about their service level as a platform and whether they are suitable for you or not.

When you start working with a new eCommerce partner, you get introduced to some new software that has to be used to carry forward certain tasks. You need to learn your way around the software and how it can be used to maximize the growth of your eCommerce platform.

With Saufter’s ‘One view’ feature, you can get a consolidated view of all customer interactions. It eliminates the need to search for previous tickets, enabling you to provide consistent support.

With the rise of businesses in the online space, the competition between various eCommerce companies has been quite competitive. A company needs to step up its game and do something out of the ordinary to march past its competitors.

Coordinating with a new business partner can be a bit troublesome during the initial days due to a lack of coordination and effective communication. However, once you get acquainted and start working together, it can lead to a fruitful and successful partnership.

With the rise of the eCommerce space, there has been a rise in eCommerce frauds as well. In fact, according to FinancesOnline, “Ecommerce retailers deal with an average of 206,000 web attacks per month.”

In today’s global marketplace, competition is fierce, and providing a good customer service experience is more important than ever. 68% of consumers say they are willing to pay more for products and services from a brand known to offer good customer service experiences.

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The world of influencer marketing is already big, and chances are it’ll keep getting bigger. With each passing year, this space evolves with new social media platforms, trends, content types, and ways for brands to collaborate with influencers and engage with their potential customers.

A good eCommerce partner indulges in a thorough and regular security and maintenance check of their websites. This results in their website being bug-free and up and running at all times. If they do not indulge in regular checks, their website could at times have unresponsive pages and be prone to attacks, which would then directly pose a threat to your platform too.

When choosing your ideal eCommerce partner, you must see if their business ethics match yours or not. Also, asking them questions about how they handle their clients and what basic marketing strategies they use, can further inform you about their business ethics.

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Saufter offers seamless integration with popular social media platforms like Facebook, WhatsApp, and Instagram allowing you to efficiently manage and respond to customer queries across these channels. Additionally, it also includes a data-driven AI chatbot for live chat support and enables the integration of email support.

Before officially starting your partnership with a company, you must thoroughly discuss with them its company policies and objectives. This gives you an insight into their business ethics.

Managing e-commerce returns is one of the most complicated tasks in ecommerce when running an online store. Returns, if not managed the right way, increase your team’s workload, and mess up customer journey and your store’s metrics.

Also, when you officially start your partnership, begin by giving your eCommerce partners low-priority roles before giving them the high-priority ones. This will help you test their loyalty and legitimacy.

Do you research online reviews before purchasing a new product or service? I do. I am one of the 81% of shoppers who research online reviews before buying in-store. Not only this, but studies have proven that consumers trust user reviews more than a brand’s sales pitch.

Good coordination with the graphics team of the eCommerce partner would help you come up with a content-driven and user-friendly design for your eCommerce website. Also, this would help you distinguish your eCommerce platform from the rest of the platforms in the market.

Therefore, you need to be aware of the type of applications they integrate with. Usually, a good eCommerce platform integrates with CRM, OMSs, and PIMs. An efficient eCommerce partner integrates with various applications that are required for the success of a certain project.

Before moving forward with your partnership, you should identify the type of service that they provide, i.e, in-house service or outsource service. Also, analyze how successful it has been for their business over the years.

With so many eCommerce partners out in the market, you might get confused as to who might be the best fit for your brand.

By integrating the live chat with the knowledge base, you can help your customers in real time by sharing relevant articles directly in a live chat session.

According to studies, for 40% of consumers, post-purchase experience makes their online purchase experience more memorable. So businesses need to have a package tracking system to enable them to keep an eye on their orders as they traverse long distances to reach customers. AfterShip is such a solution!

An online eCommerce partner helps open up a whole new set of opportunities for your brand. Today, we’ll let you know about the various things that must be kept in mind while searching for your eCommerce partner.

After you find out the type of service an eCommerce partner provides, figure out if that type of service suits your business objectives or not. If it does suit your requirements, then accordingly move forward with the partnership.

The time taken to respond to a customer’s query is quite crucial for a customer’s overall experience. In fact, according to a report from Comm1000, “71% of consumers (age 16 – 24) believe that a quick response from your service team can drastically improve their customer experience.”

A good eCommerce partner should have a creative graphics team. You must know about your own graphic requirements and should be able to communicate the same with the team.

Therefore, you must thoroughly examine your eCommerce partner’s history before officially starting a business with them. To prevent yourself from getting scammed, you can access the brands that they have partnered with before and then contact them to verify it.

While looking for your ideal eCommerce partner, you should not restrict yourself to the partners nearest to you. In the present day and age, you can partner with huge brands from all around the world.

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Also, at times, due to certain linguistic and transport barriers of your partner can prove fatal. So, sometimes, going for a partner near your region can work to your advantage as well.

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This is where collaborating with an eCommerce partner can work for your company’s benefit. According to a report from Forrester, “While the average business generates 18% of its revenue from paid search, high-maturity partnership programs generate 28%.”