If not, save any long answers you can see on the form off-platform in case you lose them. Close the form. When you reopen it, make sure you're seeing the above signals that your work is saving properly.

Be sure your form is saving properly. Is a "Draft Saved" message appearing periodically as you work? Do you see a message like this at the end of the form?

Use the latest version of your browser. Be sure that you are using the latest browser version for your operating system. We recommend using the latest versions of Chrome, Firefox, or Safari. We do our best to maintain backward compatibility with older browser versions. However, you will always have the best experience if your browser is updated to the latest version.

Match the file type. Be sure the file you're trying to attach to the form is one of the types that the field will accept. You can find the acceptable file types right below the field:

If you are having difficulties uploading files to a form you're trying to complete, please try the following troubleshooting steps:

Clear your cache. Clearing your browser's recent history is often helpful. Here is how to do it on your browser. After clearing your browser cache, restart your computer.