if you are not satisfied with the ordered products after receiving them, for for any reason whatsoever (e.g. if the color or size does not suit you), and if you wish to return the products and obtain a refund or replacement, you must first make an agreement by contacting us by email boutiquecommerce@securitemedic .com or by calling us at 1-800-463-0995. All the Items returned must be unused, in their original condition. original packaging and in a condition suitable for resale.

We send your orders from Monday to Friday. Generally, we will ship your order within 24 to 48 business hours. However, if you no longer have certain items from your order in store, but are awaiting delivery, an approximate delivery time will be communicated to you. YOU will receive a tracking number when your order ships. If we expect an unusual delay in shipping your order, a date Estimated shipping cost will be emailed to you.

If you return an item to us that is not in NEW condition and does not meet the our policies, you will have to pay the transport costs to get your article.

Decimal drill bit size: 0.4844" Overall length: 460 mm Coating: Oxidation under steam Imperial drill bit size: 31/64"

We may apply a deduction from the amount refunded in the event of loss of value. In addition, we reserve the right to refuse a return if we judge that the item does not meet our criteria for merchandise in resalable condition.